Website Creation Services:

  1. Initial Consultation: We offer a free initial consultation to assess your requirements. If you decide not to proceed after this consultation, there will be no charges.

  2. Deposits: A non-refundable deposit is required to initiate the website creation project. This deposit covers initial planning and design phases. If you cancel the project before the design phase begins, we may provide a partial refund of the deposit.

  3. Milestone-Based Refunds: For website creation projects, we work on a milestone basis. If you decide to cancel the project after a certain milestone is reached but before the next one begins, we may provide a partial refund based on the work completed.

  4. Time and Materials: In cases where the project is billed on a time and materials basis, you will be billed for the actual work completed up to the point of cancellation.

  5. Non-Refundable Fees: Certain third-party fees, such as domain registration or premium theme purchases, are non-refundable.

  6. Satisfaction Guarantee: We are committed to your satisfaction. If you are not satisfied with our work, we will make reasonable revisions until you are. If we are unable to meet your expectations, we may offer a partial or full refund, at our discretion.

SEO Services:

  1. Monthly Services: Our SEO services are billed on a monthly basis with no long-term contracts. You have the flexibility to cancel your monthly service at any time, and you will not be billed for future months.

  2. Partial Refunds: If you cancel a monthly SEO service, you may be eligible for a partial refund of any pre-paid fees, based on the portion of the month that has not been utilized.

  3. No Guarantee: We do not guarantee specific search engine ranking results. Our goal is to improve your website’s search engine visibility, but we cannot promise specific outcomes. Therefore, refunds are not provided based on ranking results.

  4. Cancellations: To cancel a monthly SEO service, please provide us with at least 30 days’ notice.

  5. Non-Refundable Setup Fees: Any setup fees associated with our SEO services are non-refundable.